My window crank broke - do I need a new window?

No, you likely don't need a new window - a broken crank handle is usually a simple repair that costs much less than window replacement.

Most casement and awning window cranks can be repaired or replaced for $50 to $150 depending on the window brand and age. The crank mechanism itself (called the operator) may need replacement if the gears are stripped, which typically runs $100 to $200 including labor. This is far more economical than replacing the entire window, which would cost $400 to $800 in the Ottawa market.

Start by identifying your window manufacturer - look for a brand name etched in the glass corner or on the window frame. Common brands like Andersen, Pella, Jeld-Wen, and Canadian manufacturers like Loewen often have replacement parts available through local suppliers. Take a photo of the broken crank and the window hardware to help identify the correct replacement part.

However, consider the bigger picture when making this decision. If your window is over 20 years old, has other issues like drafts, condensation between panes, or difficulty operating, the crank failure might signal it's time for a complete window upgrade. Ottawa's harsh winters are particularly tough on older window hardware, and multiple repairs can add up quickly.

For a simple crank replacement, many homeowners can handle this as a DIY project with basic tools. For operator replacement or if you're unsure about the repair complexity, a window professional can assess whether repair makes sense or if replacement would be more cost-effective long-term.

Want to discuss whether repair or replacement makes more sense for your specific situation? Ottawa Window Pros can evaluate your windows and provide honest guidance on the most economical solution.

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