Question 1

Why do some window companies charge way more than others for the same size window?

Accepted Answer

Window pricing varies dramatically because companies offer different quality levels, service packages, and business models - what looks like the "same size window" often involves significant differences in materials, installation quality, and warranty coverage.

The biggest price differences come from window quality and materials. A basic vinyl window with standard double-pane glass might cost $400 installed, while a premium triple-pane window with advanced Low-E coatings, reinforced frames, and

Question 2

How far in advance should I order custom-size windows?

Accepted Answer

Custom-size windows typically require 6-12 weeks lead time, depending on the manufacturer, materials, and complexity of your specifications. Standard vinyl windows usually fall on the shorter end, while wood or specialty configurations can take longer.

Manufacturing and delivery timelines vary significantly by season and supplier capacity. During peak renovation season (spring through early fall), lead times often extend to the longer end of this range. Winter orders may process faster, but ins

Question 3

My window crank broke - do I need a new window?

Accepted Answer

No, you likely don't need a new window - a broken crank handle is usually a simple repair that costs much less than window replacement.

Most casement and awning window cranks can be repaired or replaced for $50 to $150 depending on the window brand and age. The crank mechanism itself (called the operator) may need replacement if the gears are stripped, which typically runs $100 to $200 including labor. This is far more economical than replacing the entire window, which would cost $400 to $800 i

Question 4

What size window is required for a basement bedroom in Ottawa?

Accepted Answer

Basement bedrooms in Ottawa must have an egress window with a minimum opening of 3.77 square feet (0.35 square meters) and no dimension less than 15 inches (380mm) wide. The window sill cannot be more than 44 inches (1.1 meters) above the basement floor.

The Ontario Building Code specifically requires that basement bedrooms have a window or exterior door that can serve as an emergency exit. This egress window must open directly to the outside or to an exterior balcony, and the opening must be l

Question 5

What windows are best for a sunroom in Ottawa?

Accepted Answer

For Ottawa sunrooms, you'll want windows that maximize natural light while handling our extreme temperature swings - typically casement or awning windows with triple-pane glass and Low-E coatings.

The best window choice depends on your sunroom's primary use and orientation. Casement windows are excellent for sunrooms because they open fully for maximum ventilation during Ottawa's humid summers, and their tight seal performs well in our harsh winters. Awning windows work particularly well on sou

Question 6

What kind of window is best for over the kitchen sink?

Accepted Answer

Casement windows are typically the best choice for over kitchen sinks because they crank open outward, making them easy to operate even when you're reaching over the sink or countertop.

Casement windows offer several practical advantages for kitchen sink placement. Since they open with a simple crank handle, you don't need to lean over the sink to push them open like you would with double-hung windows. This makes ventilation much more convenient while you're cooking or cleaning. The full openin

Question 7

What windows are best for letting in the most light?

Accepted Answer

Large, unobstructed glass areas with minimal frame interference will maximize natural light in your home. The key is choosing window styles and configurations that prioritize glass surface area over frame components.

Casement windows are excellent for light transmission because they have no center mullion or meeting rail blocking the glass. A single large casement can provide an uninterrupted view and maximum light penetration. Picture windows offer even more glass area since they don't open, e

Question 8

What smart features are available for windows and doors now?

Accepted Answer

Smart windows and doors have evolved significantly, offering homeowners in Ottawa advanced automation, security, and energy management features that integrate seamlessly with modern home systems.

Smart window features include automated opening and closing systems that can be controlled via smartphone apps or voice commands through Alexa or Google Home. Electrochromic "smart glass" can tint automatically based on sunlight levels, reducing glare and heat gain during Ottawa's bright summer days. S

Question 9

Do dark-colored window frames cause problems?

Accepted Answer

Dark-colored window frames can cause some specific issues, but they're manageable with proper material selection and installation techniques. The main concerns are heat absorption and thermal expansion, which affect both performance and longevity.

Heat absorption is the primary challenge with dark frames. Black, dark brown, or charcoal frames absorb significantly more solar radiation than white or light-colored alternatives, causing the frame material to reach higher temperatures. This is parti

Question 10

Why are my new windows harder to open than my old ones?

Accepted Answer

New windows are often harder to open initially due to tight seals, adjustment periods, and different operating mechanisms compared to older windows. This is usually temporary and can be resolved with proper adjustment and break-in time.

Modern windows are designed with much tighter seals than older windows to improve energy efficiency. These weatherstripping seals create more resistance when opening and closing, especially when the windows are brand new. The rubber and vinyl seals need time to

Question 11

Are floor-to-ceiling windows practical in Ottawa?

Accepted Answer

Floor-to-ceiling windows can be practical in Ottawa, but they require careful consideration of our harsh climate and specific design choices to maximize benefits while minimizing energy loss.

Floor-to-ceiling windows work well in Ottawa homes when properly specified and installed. The key is choosing triple-pane, low-E coated glass with argon fill to handle our extreme temperature swings from -30°C winters to +35°C summers. These large windows can provide excellent natural light during our shor

Question 12

Do I need special permission to change window sizes?

Accepted Answer

Yes, changing window sizes typically requires a building permit if you're enlarging the opening or making structural modifications to your home's framing.

Replacing existing windows in the same size opening generally doesn't require permits in Ottawa - this is considered maintenance work. However, enlarging a window opening, creating new windows, or making openings smaller involves structural changes that require building permits and inspections.

When you enlarge a window opening, you're poten

Question 13

What window features help with noise reduction from traffic?

Accepted Answer

Sound-dampening windows can significantly reduce traffic noise, with the right combination of glass thickness, air space, and frame design making a noticeable difference in your home's comfort.

Triple-pane windows with varying glass thicknesses are your best option for noise reduction. The key is having different thicknesses of glass in each pane - for example, one pane at 3mm, another at 4mm, and the third at 5mm. This prevents sound waves from resonating through the window assembly. The large

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